Refund and Returns Policy

1. General Policy

At YieldMart we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a return or refund in accordance with the conditions set out below.

2. Eligibility for Returns

2.1. Time Frame

Requests for returns must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of Items

Returned items must be in their original, unused condition, with all tags, packaging, and accessories included. Items that show signs of wear, damage, or missing components will not be eligible for a refund.

2.3. Non‑returnable Items

• Personalized or custom‑made products
• Perishable goods
• Digital downloads and software licenses

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486‑9486. Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2. Return Authorization

Our team will issue a Return Merchandise Authorization (RMA) number and detailed instructions for shipping the product back to us. Returns sent without an RMA number may be refused.

3.3. Shipping Costs

Unless the return is due to a defect or an error on our part, you are responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing insurance, as we cannot guarantee receipt of returned items.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method used for the purchase. Credit card refunds may take 5–10 business days to appear on your statement.

4.2. Refund Amount

The refund will include the price of the returned item(s) minus any original shipping charges, unless the return is a result of our error.

4.3. Processing Time

Once we receive and inspect the returned item, we will process the refund within 7 business days.

5. Exchanges

Exchanges are handled as a return followed by a new purchase. If you wish to exchange an item, follow the return procedure and place a new order for the desired product.

6. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us within 7 days of receipt. We will cover all return shipping costs and either replace the item or issue a full refund, including original shipping fees.

7. User Responsibilities

• Provide accurate contact information when placing an order.
• Inspect items promptly upon delivery and report any issues within the specified time frames.
• Follow the return instructions precisely, including using the provided RMA number.

8. Legal Disclaimer

This Refund and Returns Policy does not affect your statutory rights under applicable consumer protection laws. In the event of a conflict between this policy and local law, the latter will prevail.

9. Contact Information

If you have any questions regarding this policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: YieldMart,